Get in touch with us.

We usually schedule a demo within 2-3 business days of your request. The demo takes about 30 minutes and is held online - we show the platform with data that closely matches your reality.

Yes — Hotel.One is built with multi-property structures in mind. We work with groups and chains in Bulgaria and Europe (Festa Hotels, MPM Hotels, Mercure and others) and offer a centralised portfolio view, consolidated reports and a shared BI layer.

We have ready-made integrations with Clock PMS+, Opera, Creato and other leading systems. Documents AI and BI work with virtually any existing system - if yours isn't in our list, our team will assess integration scope on the first call.

We target under 7 days from signing to go-live for most cases. For more complex multi-property structures or non-standard integrations the timeline can be 2-4 weeks - we give you a realistic estimate after the initial discovery call.

All client data is stored on Amazon Web Services in the EU (Ireland / Frankfurt), with ISO 27001/27017/27018 and SOC 1/2/3 certifications. We operate under GDPR and have signed DPAs with all sub-processors. For details see the GDPR / DPA page.