Built by hoteliers,
for hoteliers.
We spent years in hotel operations, revenue management and enterprise software - and then built the tool we always wished we had.
More possibilities for every hotelier
We automate the routine so hotel teams can focus on what matters - their guests. No spreadsheets, no manual data entry, no chasing reports across five systems.
Built where hospitality is hardest
We started in Central, Eastern and Southern Europe - a region where admin teams work under heavy pressure with limited technology. If HotelOne works here, it will work anywhere. That is our foundation for growth.
Decades in hospitality
and technology
Svetoslav Georgiev
10 years at IHG (Holiday Inn Sofia, Crowne Plaza), two-time RGI Awards winner. 10 years consulting for MPM Hotels, Festa Hotels and Mercure Sofia. Delivered 20-25% revenue growth across more than 3,000 rooms.
LinkedIn
Viktor Lalev
Co-Founder and CEO of Donatix. 150+ enterprise projects for Securly, Bayer, Syngenta and WHO. Expert in AI automation and cloud architecture; builds systems used by millions of people.
LinkedIn
Antoan Shotarov
PhD in Economics, Co-Founder of Donatix. Built BI solutions for Sanofi, Bayer, Stada and Syngenta. Fintech startup experience and deep expertise in data analytics and business strategy.
LinkedIn
Velislava Dimitrova
Leads business development and strategic partnerships. Focused on growing market presence, building long-term partnerships with hotels and helping hotels improve their efficiency and business results.
LinkedInFrom idea to product-market fit.
Hospitality in Bits Ltd.
Founded in Bulgaria by a team with years of experience in hospitality and technology, HotelOne has a clear vision: to make the everyday work of hotel teams easier and more efficient.
Clock PMS+ certified
Official Clock PMS+ certification received.
MPM · Festa · WTC
MPM, Festa and WTC are the first hotel groups to start working with HotelOne. Their feedback confirms the need for automation built around the everyday tasks of hotel teams.
Partnership with SAN Séjour
HotelOne signs an exclusive partnership with SAN Séjour - leading software for DMCs and Incoming Agencies.
40 client hotels
The platform reaches 40 client hotels.
Partnership with HOT (Daniel Asenov)
HOT develops and maintains one of the most widely used warehouse software products for hotels in Bulgaria, with over 400 hotels using it. With this partnership, warehouse management, document processing and accounting integrations become part of the HotelOne portfolio.
Partnership with BookOnlineNow
Partnership with BookOnlineNow for hotels' direct sales and distribution.
500+ hotels
More than 500 hotels are part of the HotelOne and HOT partner network.
What drives us
Made by hoteliers
We know how the day goes at the front desk, in the warehouse and in accounting. That's why HotelOne works the way the hotel works - not the other way round.
Up and running in days
We connect to the systems you already have and go live in days. The first results come within the first month.
We grow with our clients
We stay with the hotel after rollout too. When the hotel earns more, so do we.
Your data is yours
Enterprise-grade security, GDPR, servers in the EU. The hotel's data never leaves the EU and is never ours.
Shall we work
together?
Hotel, hotel group or partner - tell us where you lose the most time and we'll show you what HotelOne would change.
