HotelOne - Sales, cost control and automation
The Operating System for Hospitality

Sales.
Cost control.
Automation.
Without replacing anything.

HotelOne connects sales, purchasing, stock, accounting and management information, and builds on the systems the hotel already uses.

Sync takes care of sales. WMS Effect is the cloud warehouse that automatically reads goods received notes and invoices. Documents AI keeps the archive in order. Integrations sends sales and purchase invoices to accounting, SAF-T ready. BI shows every day how yesterday went - on your phone or computer. PMS, POS and accounting stay the same.

BIHotelOne BI - key indicators
SyncHotelOne Sync - a synced reservation
20+
years of experience
in Bulgarian hotels
400+
hotels work
with WMS Effect
141
distribution channels
through Sync
60+
ready connections to
external systems
The cost of manual work · industry data
6% of revenue
Average loss from rate leakage and distribution errors. 98% of hotels report such a loss.
up to 20% F&B variance
The gap between theoretical and actual cost when there is no real-time control. With active control it drops to around 2%.
5+ hours/week
Time spent on manual data entry by 73% of hotel finance teams. 91% of hoteliers rely on manual reports.
Among the hotels that work with our solutions
MPM HotelsHI Hotels GroupFesta HotelsTopola Skies Resort & AquaparkHVD HotelsAstoria Collection Hotels & ResortsVoya Beach ResortAlbenaChaika Beach ResortI'M dreamerMercure HotelsWorld Travel Consultancyand more
Sound familiar?

Where do you lose the most time - and where does a mistake cost the most?

We start from these questions, because every automation should have a specific operational problem behind it.

01 · Sales and channels

How many systems do you log into to change a rate or availability?

Sync sends rates and availability to every channel, accepts reservations automatically and lets you manage sales from one place.

Sync · one place for sales
02 · Through to accounting

How many times is the same information entered before a sale or purchase reaches accounting?

A sale starts in the PMS or POS, a purchase in WMS Effect. Integrations sends both sales and purchase invoices to accounting automatically - SAF-T ready.

One entry · one flow
03 · Costly mistakes

What does an outdated rate, a missed reservation or a wrong invoice cost?

When data moves automatically, the team doesn't retype it between systems. That saves time and operating costs and cuts errors where they cost the most.

Automation with control
04 · Today for yesterday

Do you see yesterday's results before the meetings start?

Revenue, purchases, costs, occupancy and variances are available every day on phone or computer - for staff, the management team and the owner.

BI · timely information
05 · One answer

When the owner asks "Where are we losing money?", does everyone see the same thing?

HotelOne brings sales and costs into one picture. Instead of several versions of Excel you get one answer and can find the cause.

One version of the data
06 · The next change

If you replace one system, how many other things does it affect?

The connections don't depend on a single vendor. You can replace a specific component without rebuilding the whole setup from scratch.

The integrations stay
How we work

We don't start by replacing software. We start with the problem that costs you the most.

For one hotel that's rates and reservations across dozens of channels. For another it's purchasing, stock, or the report that arrives too late. We solve the specific problem first and widen the scope when it makes sense.

01 · Focus

We find the bottleneck

We pick the process that takes the most time or costs the most money. From the start we agree how we'll measure the benefit.

02 · Connection

We work with your existing systems

PMS, POS, stock and accounting stay. The team keeps working with the tools it knows.

03 · Check

We compare before and after

We check how much manual work has gone, how much earlier information arrives and whether the change shows in the financial result.

One process, end to end

How sales and costs reach the management report.

The six products cover different moments in the hotel's work and exchange data with each other.

01

Sales are managed from one place

Sync sends rates and availability to 141 channels, accepts reservations automatically and passes them to the PMS. OTAs, wholesalers, DMCs, GDS, tour operators and direct sales are managed from one interface.

Sync
02

The team works in the systems it knows

The hotel keeps using Clock, Creato, Opera or another PMS. The POS records sales in F&B, SPA, GOLF and the other outlets.

Your PMS · POS
03

WMS Effect takes over the warehouse

The established specialised warehouse software for hotels now runs in the cloud. It's used by over 400 hotels and automatically reads goods received notes and invoices.

WMS Effect
04

Documents reach accounting

Sales and purchase invoices are sent to accounting automatically, with the data prepared for SAF-T. Room keys, NSSI reports and BAVEL are also handled with no manual retyping.

Integrations
05

Today you see how yesterday went

On phone or computer the owner sees the P&L, the revenue manager pickup, pace and occupancy, and the F&B manager the margin by outlet. The information is ready every day, before the meetings start.

BI · Flagship
06

Every owner gets their own report

In buildings with separate owners, OMS tracks each apartment, allocates revenue and costs and prepares a clear statement for the owner.

OMS
What changes for people

Less retyping for the team.
Earlier information for management.

Software is only worth something if it makes the working day lighter and decisions better.

For staff

What drops out of the daily work?

Reservations come in automatically, rates and availability go out to the channels, and purchases and documents aren't retyped between systems.

Less routine and fewer errors
For the management team

What do you see before the first meeting?

Yesterday's sales, purchases, costs, occupancy and variances are ready every morning - on phone or computer.

Faster decisions
For the owner

Where does the hotel make money and where does it lose it?

One picture of revenue and costs, with the option to go from the overall result down to a specific outlet, channel or process.

Clear cost control
Why not All-in-One

The hotel shouldn't have to fit the software's model.

It's no accident that hotels build their technology stack from different systems. That way they choose what suits their type of property, processes and team best. Every All-in-One platform comes with its own general model of how a hotel "should" work. That model struggles to cover each property's specific needs, and the hotel starts adapting to the software.

All-in-One approach

  • One big system tries to replace the PMS, stock, accounting and tills
  • The hotel adapts its processes to the way of working built into the platform
  • The general logic covers the common cases but misses hotel-specific needs
  • A technology stack chosen and proven over years gets replaced
  • The team changes screens, habits and daily processes all at once
  • Risk, timelines and dependence on a single vendor grow

Building on it with HotelOne

  • You keep the systems that already work well
  • Every component matches the hotel's specific needs
  • HotelOne connects the technology stack with 60+ ready integrations
  • The software follows the hotel's processes, not the other way round
  • Specific needs are covered by separate products and connections
  • You can replace one component without starting everything over
Portfolio

Choose where to start.

Distribution

Sync

Reservations and channels

Manages sales from one place: sends rates and availability to every channel, accepts reservations automatically and passes them to the PMS with no manual transfer.

141 channels · Rule- and matrix-based pricing · Central Reservation AI
Stock and documents

WMS Effect

Warehouse document flow

The cloud warehouse used by over 400 hotels. It automatically reads goods received notes and invoices, tracks stock and cost, and supports mobile stock counts.

400+ hotels · Cloud · Automatic reading
Flagship · Analytics

BI

Business Intelligence

Every morning it shows on phone or computer how yesterday went. P&L, sales, purchases, costs, pickup, pace and variances are available while you can still act.

40+ hotels · 105+ data models · 22 AI methods · 28 USALI templates
Connectivity

Integrations

A bridge to external systems

Sends sales and purchase invoices to 40+ accounting systems, SAF-T ready, and connects the hotel with door locks, METRO, NSSI, BAVEL, BI and other external systems.

60+ working connections · METRO certified · 40+ accounting · 15+ locks
Archive

Documents AI

Digital archive

Collects invoices, receipts, notes and contracts. It indexes them with AI and finds a document even by information from a single line.

AI reading · Line-level search · Export · Storage per NRA rules
Owners

OMS

Owner Management System

For hotel buildings with separate owners. It tracks occupancy by apartment, allocates revenue and costs and prepares the reports.

Rental pool · Revenue allocation · Charges · Owner reports
Why HotelOne

Software can be shown in an hour.
A hotel takes years to get to know.

A good demo isn't enough. You need working connections, knowledge of local requirements and a team that understands what happens after the button is pressed.

We know how a hotel works

For more than 20 years we've built solutions in the real environment of Bulgarian hotels - from the front desk to the warehouse and accounting.

Hotel processes aren't an add-on

USALI, hotel recipes, cost of sales, BAVEL and NSSI are part of the products' core logic, not customisation after rollout.

AI has a specific job

It reads documents, indexes lines, answers questions in Bulgarian and points attention to variances. We use it where it saves time.

You can replace individual systems

HotelOne has 60+ working integrations. If you change your PMS or accounting software, the rest of the setup doesn't have to be rebuilt from scratch.

Data stays in the EU

The platform runs on AWS infrastructure located in the European Union and uses two-factor verification. NRA, NSSI and SAF-T requirements are part of the solutions.

Local team, international channels

Sync works with OTA, GDS, wholesaler and DMC networks, as well as groups such as DER Touristik. Support is local, distribution is global.

Behind many of the products is the HOT team, led by Daniel Asenov. With more than 20 years in the industry, Daniel is one of the leading names in hotel integrations in Bulgaria. His solutions handle the communication between PMS, stock and accounting in many hotels across the country. Now that expertise is becoming part of HotelOne.

A conversation about your hotel

Which process slows you down the most?

Tell us which PMS you use and where you lose the most time - in channels and reservations, in purchasing and stock, in sending sales and purchase invoices to accounting, or in the daily management report. We start from the specific process, without touching the systems that work.

Discuss your case with us